SERVICE MODULE
Turn every form submission, help ticket, or service request into a clearly assigned, trackable unit of work. Keep your customers informed and your team aligned with a service system that scales with you.
Maintain a 360 degree view of communications and projects. Keep track of ticket ownership, priority level, and progress, all from one unified interface.
Eliminate friction and guesswork with automatic ticket population. Keep all sides informed with both internal and customer-facing visibility.
Standardize ticket creation with templates for different types of workflows, all customizable to suit your business's unique needs.
Pre-configure tickets with fields such as priority and status to expedite and optimize business processes
Stay connected from anywhere with native mobile applications
Enable internal and customer facing workflows for clear communication for the proper users.
Configure tickets to automatically populate from web forms, emails, and API
Connect related and dependent tickets to keep tasks organized and easy to navigate
Define workflows that make sense for your unique business needs, rather than relying on one-size-fits-all solutions
Explore our product documentation for explanatory content and step-by-step guides.
