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Product Documentation Customer Portal Configure Customer Portal Scheduling Payments

Customer Portal - Scheduling Payments

  1. Click "Open Invoices"

    Once the schedule pay feature has been configured, customers can then schedule a payment by logging into their customer portal. To start, navigate to "Open Invoices". In order for customers to access this feature, they will need the "Accounts Payable" permission.

  2. Select the invoice/s to pay

    Select one invoice or multiple invoices to pay by checking the box next to the invoice number.

  3. Click "Actions"

    Now, click the "Actions" button to view different payment options.

  4. Choose "Schedule payment for selected invoices" option

    Choose the "Schedule payment for selected invoices" option and a dialog box will appear.

  5. Click on the calendar icon

    To select the date of your payment, click on the calendar icon.

  6. Use the dropdown and arrow buttons to search for the month and year

    You may need to use the dropdown and the arrow buttons to search for the month and year.

  7. Select the date

    Then, click on the exact date you would like your payment to be scheduled.

  8. Choose a payment method

    Choose a payment method.

  9. Click the "Make Payment" button

    Then, click the "Make Payment" button and the selected invoices will be scheduled for payment.

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