Customer Mobile App - View and Attach Files to an Order

1. Open the app

   Using the Customer Mobile App, you can view and attach files to orders. To do this, begin by opening the app.

   

2. Tap the "My Orders" button

   Tap the "My Orders" button.

   

3. Find the order

   Find the order whose files you want to view and attach.

   

4. Select the order

   In this example, we used the search bar at the top of the screen to find an order. Once you've located the order, select it.

   

5. Tap the "Files" tab

   Select the "Files" tab.

   

6. Tap on a file

   The "Files" tab will store all files associated with an order. Tap on any file to view it.

   

7. View the file

   A preview of the file will display. You can view the file at this time. You can also pinch to zoom in or zoom out.

   

8. Select the "Back" arrow

   To exit the file preview, select the "Back" arrow.

   

9. Tap the menu icon

   To attach files to an order, tap the menu icon.

   

10. Tap "Upload picture from gallery"

    Tap the option titled "Upload picture from gallery" to upload a file to the order.

    

11. Select a file

    A pop-up window will appear where you can select a file from your device to upload. Tap on any file to upload.

    

12. Tap on the new file

    After a file is selected, it will automatically save to the list of files. If you'd like to preview the file, tap on it.

    

13. View the file

    A preview of the file will display. You can view the file at this time. You can also pinch to zoom in or zoom out.