Operations Multilingual - Translate the Customer Portal

1. Navigate to "Languages"

   If you would like to translate the customer portal, navigate to the "Languages" section in the Operations Portal.

   

2. Select “Messages”

   Then, select "Messages". In order to access and update “Messages”, you will need to be set up either as an “administrator” or a “superuser”, or have the roles of: “messageView” and “messageEdit”.

   

3. Click the “Language Code” field

   Here, you will see all the translations that have been entered. Click the “Language Code” field to select the translating language.

   

4. Select the language for translation

   Type to search for the language or choose from the options.

   

5. Type in the text to be translated in the "Code" field

   Next, type in the text you want to translate in the “Code” field.

   

6. Key in the translation at the “Message” search field

   Provide the translation in the “Message” field.

   

7. Select "Customer Portal" for the "Type"

   Then, select “Customer Portal” for the type. This is to note that the translation is for the customer portal, and not for the commerce site. After that, hit the Enter key to add the translation.

   

8. Click your account in the customer portal

   To check if the changes have been made, go to customer portal and click your profile.

   

9. Click "Languages"

   Then, click "Languages".

   

10. Switch to translating language

    Switch to the translating language in the "Language" field found at the bottom of the page.

    

11. Translation has been applied

    Refresh the page and you will see that the translation has been applied.