Operations Settings - Send Email Alerts Every 5 Minutes If Orders are not Released to ERP

1. Search "Settings"

   To receive alerts every five minutes for orders that have not been released in the ERP, first, go to the Operations Portal and search for "Settings".

   

2. Click "Settings"

   Then, click the "Settings" menu. In order to access and edit settings, you will need to be set up either as an "administrator" or a "superuser", or have the following roles: "settingEdit" and "settingView".

   

3. Enter "sendAlertsForOrderNotInErpEveryFiveMinutes" in the "Search..." field

   You will need to configure two settings. The first setting is "sendAlertsForOrderNotInErpEveryFiveMinutes." Enter this setting in the search field.

   

4. Click the more details icon

   Click on the more details icon.

   

5. Enter "1" in the "Value" field

   Enter "1" in the "Value" field. This will activate the setting.

   

6. Click "Save"

   Then, click "Save".

   

7. Go back to the "Settings" screen

   Go back to the "Settings" screen.

   

8. Enter "sendAlertsForOrderNotInErpToEmails" in the "Search..." field

   Now, search for "sendAlertsForOrderNotInErpToEmails". This is the last setting that is needed for the configuration.

   

9. Click the more details icon

   Click the more details icon.

   

10. Enter email address

    In the "Value" field, enter the email address to send the "Orders Not Yet Pushed to ERP" alert. If there are multiple email addresses, they should be separated by commas with no spaces.

    

11. Click "Save"

    Save the changes made by hitting the "Save" button.

    

12. Sample Email Alert

    Now, the user emails entered on the previous setting should receive an email alert every five minutes detailing the total number of orders not in the ERP, along with the order specifics. Note: Email alerts are not sent if orders are older than 3 months.