For Kodaris systems that are processing card payments through the Elavon Converge gateway, an API User is required to be set up so payment transactions can be transmitted from the Kodaris Operations platform to Converge. To start, log into the Converge Pay user portal: https://www.convergepay.com/converge-webapp/#!/login
Navigate to the "Employees" section.
To create a new API User, click "CREATE NEW EMPLOYEE" button.
Create a User ID in the "User ID" field.
Create and confirm passwords.
The "First Name" and "Last Name" fields are optional.
Enter the employee's active email address.
Click the "Supervisor" dropdown and select your Converge Account ID number from the dropdown.
You'll find your "Supervisor" or Account ID number at the top right-corner of the screen.
Next, add your Associated Terminals by clicking on the dropdown.
Select the correct terminal for your account. For this example, we are selecting the "DEMO" terminal.
Now, click "Save".
Confirmation of new employee creation will show as "New employee created. User Rights can be assigned now."
The "USER RIGHTS" tab has been added. Click the "Default Selection Options" dropdown.
Select "Administrator".
Notice that the API User has been assigned with the permissions.
Click "Save".
After saving, a confirmation message will appear.
To get the Converge PIN, just click on the "SHOW PIN" button.
You will be redirected to the "Employee Management" screen. Click on "VIEW DETAILS" icon of the API User you created.
You'll find the Converge PIN under the Terminal Name/PIN field.
Click the "HIDE PIN" button if you want the PIN hidden.
Your Converge account number is also your "Converge Merchant ID".
If you made any updates, don't forget to hit "Save" to save the changes. Now that you have the Converge API user set up, follow the separate Kodaris instructions for setting up Converge Credentials in the Operations Portal.