Employees can opt in to receive email notifications for when logged in users leave comments on your website CMS pages. Any user who opts in will receive notifications for all comments made under any customer account. To enable this notification, log in to the Operations Portal with your login credentials. Once logged in, navigate to "Notifications".
On this screen, you will see all the available notifications you can opt in to. Select the checkbox associated with the notification titled "Submitting Customer Comment For Content Page". You will need to scroll down on the screen to find this notification.
Once you have selected the checkbox, the notification settings will automatically save.